If you are a chemist, finding a reliable and trustworthy supplier is one of your biggest headaches. Before you start a business as a chemist, you need to find the supplier that you will depend on to supply you with quality pharmaceutical drugs promptly. Unfortunately, such a supplier is difficult to come by since most of the suppliers are either unreliable or unscrupulous. If you are looking to hire an OTC pharmaceutical supplier, read on to find out how you can identify a dependable supplier for your chemist. If you spot these qualities in a supplier then you have found a reliable one.
Fair pricing for quality products
Most people tend to think that expensive things connote quality, although this is not always the case. A reliable supplier will not overprice the products to assure you of the commodity's quality. He or she will give you a reasonable price for the commodities that you will be buying, while ensuring that the pharmaceutical products are of high quality.
Keeping to schedules
Time-consciousness is a critical quality to look for in a pharmaceuticals supplier. You need a supplier who will deliver the drugs on the agreed time. Delays in supply can have a negative impact on your business since you will not have stock to sell to the customers. One who delivers ahead of schedule is an even better candidate.
Honesty and Accountability
You need a supplier that is completely honest with you, even if that honesty will have a detrimental impact on their business. For instance, if the supplier is unable to meet your deadline but informs you of that possibility, then they are honest. Alternatively, if they are unable to supply you with the quantity you had ordered and communicated that to you before the deadline elapses, such a supplier is reliable. Accountability, on the other hand, requires that the supplier should take responsibility for their mistakes. For instance, if they supply you with damaged drugs -- maybe the syrup bottles were broken -- they should correct such errors without shifting the blame. An honest and accountable supplier is a reliable supplier.
Excellent customer service
A reliable supplier will have quality services toward their customers. How a supplier or their staff deals with you speaks volumes about whether or not you can entirely depend on them for delivery. For instance, how promptly they communicate to you any issues regarding your order, or how soon they respond to your queries will tell you whether they are reliable. A supplier who takes their time to communicate to you is reliable.